PRIVACY

Your booking and enquiry information.

Online scan bookings

The booking portal collects your mobile number, name, date of birth, chosen scan, clinic, appointment time, referring healthcare professional or practice and confirmation that you have a referral. ScanGo uses these details to arrange and manage your appointment. Send referrals to info@scango.ie. Healthcare professionals can also use scango.ie@healthmail.ie.

Netlify hosts the booking service. Twilio sends and checks mobile verification codes. Appointment details are stored in private Google Sheets owned by ScanGo. A secure session cookie keeps you signed in for up to 30 minutes on the patient portal. Staff access is restricted to authorised staff.

For questions about your information, contact info@scango.ie.

What the enquiry form collects

The form asks for your name, email address and query, with optional phone and town or county fields. Please do not send medical information, patient details or referral documents through this form. Use the referral email details for clinical referrals.

How your enquiry is handled

ScanGo uses the information you provide to respond to your enquiry. Submissions travel over HTTPS to Netlify, which hosts the website and processes the form, including spam filtering. Enquiries are stored in ScanGo’s Netlify account, and email notifications are delivered to ScanGo’s Google Workspace inbox.

Contact about your information

To request access to, correction of or deletion of information submitted through this form, email info@scango.ie. Include enough information to identify your enquiry, but do not send medical details.

Website services

Location maps are embedded from Google Maps. Loading or interacting with a map connects your browser to Google. The website also loads fonts from Google Fonts. Your browser connects to Google to retrieve these fonts. The enquiry form does not subscribe you to marketing emails.